The National Association for Healthcare Quality announced a new campaign July 1 aimed at underscoring the importance of the quality at healthcare facilities nationwide. Dubbed “The Power of Q,” the ...

Allegion SVP and chief information and digital officer, responsible for IT and security, data and analytics, and digital programs globally. Quality is a broad term; one that is hard to define. Despite ...

Quality assurance means developing operational controls to ensure that the results match the desired outcomes. Customer service operations are designed to keep customers satisfied while protecting the ...

Quality measurement in healthcare has always been difficult and expensive. In my 30 years in medicine, the focus has been geared more toward measuring outcomes from an acute care perspective than ...

In a Google SEO office-hours hangout Google’s John Mueller offered a broader definition of what content quality really means. His definition expands on what it means to have quality content and can ...