As a journalist, cold calling people is part of the job, as well as answering calls from unknown numbers. So, as a veteran of the cold-call art, let me give you my simple, polite tip: Just say, "Is ...

For students seeking help with nearly any errand imaginable, just call Joni Mosby. Mosby, owner of Just Call Joni, a concierge service dedicated to serving Ohio State students, has spent the past two ...