ISLANDIA, N.Y., Oct. 6 /PRNewswire/ -- CA Technologies (Nasdaq: CA) today unveiled CA Service Desk Manager On Demand, a fully ITIL pre-configured version of CA Service Desk Manager, featuring workflow ...

CA Technologies announced that its CA Service Desk Manager r12.9 has achieved the highest level of certification for PinkVERIFY 2011 from Pink Elephant, an Information Technology Infrastructure ...

Debenhams has reduced IT operating costs on its’ Service Desk by 25 per cent and improved customer service after deploying CA Service Desk Manager. As well as freeing up staff time to concentrate on ...

TechTeam to Host and Manage SaaS for CA Technologies: The Southfield IT and business process outsourcing provider TechTeam Global Inc. (Nasdaq: TEAM) announced today that it has been selected by CA ...

The integration allows support representatives to launch a full Bomgar remote support session directly from CA Service Desk Manager incident management or self-service capabilities. Bomgar records all ...

CA, an Islandia, N.Y.-based IT management software developer announced Monday that colocation provider i/o Data Centers will be using one of its products in its facilities. CA Service Desk Manager is ...

We are seeking a Technical Services Consultant specializing in CA Service Management (CA SM) to join our ITSM consulting team. The role requires in-depth knowledge of CA Service Management (formerly ...